PARTNER CONSULTING DO BRASIL is aligned with the client and the market, with differentiated services, practice and efficient methodology, and focus in results and has a mission: Contribute to business development of the clients, adding competitive differences and maximizing results. The company recently published a feature article by leading Manufacturing Journalist Thomas R. Cutler (www.trcutlerinc.com) regarding the role of Lean CRM. The article may be read in its entirety at http://www.partnerconsulting.com.br/en/quem.asp.
According to Rebecca Gill, vice president of Technology Group International, (www.tgiltd.com) an ERP supplier that incorporates CRM into its offering, “We believe that CRM should not be a separate module; it must be an integral part of any ERP or distribution package. To have a complete 360 degree view of the customer, CRM must be throughout the entire enterprise.”
Gill also noted that aftermarket sales are driving significant industrial CRM technology solutions because manufacturers recognize the value-added profit opportunities available with increased service and aftermarket sales. Only when the minutia of industrial customers` content is detailed in a CRM system can aftermarket sales opportunities be effectively exploited.
About Technology Group International, Ltd.
Founded in 1990 and headquartered in Toledo, Ohio, Technology Group International is a proven technology leader delivering Tier 1 application software functionality at a price performance level that can be readily accepted by organizations of all sizes. Specializing in software systems for small and mid-market manufacturing and distribution companies, TGI’s integrated Enterprise Series software suite is a complete business process management solution. The product offering includes Enterprise Resources Planning (ERP), Manufacturing Resource Planning (MRP), Supply Chain Management (SCM), Warehouse Management System (WMS), Advanced Planning and Scheduling (APS), Decision Support System (DSS), Business Intelligence, Manufacturing Execution System (MES), and eCommerce. TGI implements, maintains, enhances, and supports its packaged distribution and manufacturing software solutions directly and via its channel partners.